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Shared and common drives not mapping on five of nine Citrix full desktop servers, in the Citrix XenApp / Presentation Server forum on BrianMadden.com

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Jack Johnson posted on 11-18-2008 12:27 PM

I manage a PS4 farm of about 30 Win 2K3 servers. These are VMs running on ESX 3.01.

Recently I switched over from one WI server to a new one because the original one had several issues. Since the change some users are missing their X (Shared) and Y (Common) mapped drives when logging into five of the nine full desktop servers. The drives map fine for users when logging into the other four full desktop servers.

The drives are mapped by a login script that has not changed. The login script is run through a group policy that applies to all users in Citrix. All nine servers are in the same OU.

Tonight I am planning on recreating the LHC on the five servers with issues. Is there anything else I will want to try off-hours that might fix the problem if re-creating the LHC doesn’t resolve the issue? Thanks.

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I noticed that there are two errors in the application event log -

Windows cannot query for the list of Group Policy objects. Check the event log for possible messages previously logged by the policy engine that describes the reason for this. Event ID 1030

and

Windows cannot access the file gpt.ini for GPO cn={AF0F2AD4-297D-4198-86D1-C6900037901A},cn=policies,cn=system,DC=PR,DC=local. The file must be present at the location <\\PR.local\sysvol\PR.local\Policies\{AF0F2AD4-297D-4198-86D1-C6900037901A}\gpt.ini>. (The system cannot find the path specified. ). Group Policy processing aborted. Event ID 1058

These errors appears to be present on all servers HOWEVER yesterday the errors stopped on the servers that are mapping drives correctly. It is still showing recently (within the last 10 minutes) on the servers still having the issue. None of the servers were rebooted in the last 24 hours. I can browse to the netlogon folder using Windows Explorer on all nine servers.

I have Googled the error and checked some things out.

The DFS service is set to manual on all servers and is stopped on all servers. I am guessing this isn't the cause because why is it working on some servers even with it turned off?

The netlogon service is running on all servers.

Any ideas??? Thanks.

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I also did some testing by logging in with my account and then browsing to the netlogon folder and running the drive mapping script from the servers missing the mapped drives. The script runs and the drives appear. However when I log on to that same server as someone else the mapped drives are not there. I have to browse to the netlogon folder and run the script and the mapped drives appear.

So apparently I need to find a way to run the login script for each user on these servers. Why is it working on some servers and not others if they are in the same OU??? Thanks.

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Do you have the same GPO linked to all OU's and have Loopback processing enabled.  Run GPResult on the Servers to see if the user and admins are using the same GPO' for the TS's

--Emil

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are the dns settings the same on all servers?

 Citrix Tips  How To Speed Up Citrix Logons

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Check out MS's KB 842804

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Normal 0 false false false MicrosoftInternetExplorer4

You can also run the script on each server as a local group policy.  Copy the logon script locally.

 

  1. To enable the drive mappings hit start and type GPEDIT.msc
  2. Go to User Configuration\Windows Settings\Scripts (Logon/Logoff)
  3. Double click on Logon on the right.
  4. Select Add.
  5. Browse to local copy of script and hit OK.

 

You’re done.

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I ran GPRESULT on two servers. One that is mapping drives fine and one this is not. The one that is not gave me --

U:\>gpresult
INFO: The user "JJ\smithj" does not have RSOP data.

The other server gave me the expected info re: GPs. (about two pages worth)

So apparently GPs are not being applied to some servers even though they are in the same OU as the ones that are. Any ideas on what else I can check? Thanks.

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I keep seeing event id 1058:

Windows cannot access the file gpt.ini for GPO cn={AF0F2AD4-297D-4198-86D1-C6900037901A},cn=policies,cn=system,DC=PR,DC=local. The file must be present at the location <\\PR.local\sysvol\PR.local\Policies\{AF0F2AD4-297D-4198-86D1-C6900037901A}\gpt.ini>. (The system cannot find the path specified. ). Group Policy processing aborted.

When I look at \\pr.local\SYSVOL\PR.local\Policies I see many other GUIDs for policies, but not one that starts AF0F. Any ideas? Can I re-create this policy and gpt.ini somehow? Thanks.

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Did you try the workaround in that MS KB article? KB 842804

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Yes I did. I ran dfsutil /PurgeMupCache on each affected server. Issue remains. Thanks.